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Hospitality

  • Powering reliable communications throughout oversized public venues.
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Overview

Staff and security connectivity is paramount for the safety and experience of all your guests, particularly when dealing with multi-acre campuses. Whether you need low-cost radios for simple point-to-point communication or standalone repeater systems to cover high-rise hotels, Eastern Communications has you covered.

Capabilities

Our breadth of capabilities offers full-service solutions for museums, stadiums, hotels, and entertainment venues. From individual subscribers to full system upgrades and long-term managed support, our expert team stops at nothing to ensure full communication reliability.

MANAGED & SUPPORT SERVICES

Eastern’s customer-specific coverage levels range from basic device replacement to full scale, 24/7/365 on-site response plans. In hospitality, Eastern is your “easy button,” providing expert maintenance solutions tailored to your specific needs.

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ENGINEERING & SYSTEM DESIGN

In the technically demanding realm of mission critical communications, Eastern is recognized as one of the premier service providers in the United States. Whether leveraging our niche expertise to tackle an unsolvable RF challenges on legacy systems, or collaborating to develop an uninterrupted path towards upgrade, Eastern is there for our partners in hospitality.

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IMPLEMENTATION ASSURANCE

Whether working directly with large-scale venues, or supporting our dealers who are servicing local facilities, we regularly serve as a technical backstop for our customers, helping them take on increasingly larger and more complex challenges on their own, developing stronger in-house expertise while ensuring mission success along the way.

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Cybersecurity Support Services

As increasingly interconnected systems process ever growing data streams, there is no one blanket solution for cybersecurity. Eastern stands ready to harden your network specifically against RF-enabled cyberattacks, with ongoing monitoring and quarterly update services to help ensure defense in depth from a wireless perspective against malicious activity.

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Products

Our hospitality partners use our products and services to ensure venue-wide connectivity and communications coverage for their guests’ safety.

Success Stories

Our partners in all aspects of hospitality trust Eastern Communications for the industry's best technical sophistication, reliability, and security. Read more about our customers' successes below.

Seamless Transition from Analog to Digital

A leading, internationally recognized museum was operating on a legacy analog system hampered by the dense, century old, transmission-unfavorable design of the building. Eastern facilitated a migration to a new digital system - to include dispatch consoles - that meaningfully enhanced audio quality and reliability for internal operations. The system also equipped security with a reliable, discrete method for conducting audio surveillance as layered protection for the priceless work on display, all covered by 24/7/365 maintenance and service agreements.

Where We Work

Eastern's exclusive channel partners comprise our primary dealer network, and we serve customers nationally with our extensive network of partners. Wherever your communication needs exist in the United States, Eastern and our team of partners stand ready to provide technical expertise and localized, on-site support.

Eastern Communications Service Center
Channel Partner Service Center

Need a better communications solution? We hear you.

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"Eastern is incredibly responsive and reliable. When we call needing a quote or with a technical problem, we get someone on the phone right away or a call back from the engineering team within 10 minutes."

- Eastern Dealer, Northeast US

"They're an advocate voice on our side...and we trust Eastern to keep our commercial proprietary information secure."

- Eastern Dealer, Southeastern US

"Eastern's entire team knows their systems and product lines inside and out, and it gives you incredible security in the partnership."

- Leading RF Infrastructure Manufacturer

"Eastern will never leave you hanging - they are always willing to solve a problem together. They have a phenomenal team...with the same mindset - get the job done - do it right."

- Eastern Dealer, Northeast US

"Eastern has a breadth of experience with vendors in the industry - be it radio system manufacturers, radio providers, filtering products - and that depth...allows them to bring that as a value-add to their clients."

- Eastern Dealer, Southeastern US

"When [we partnered with Eastern as a dealer]...our business increased tremendously when we didn't have to deal directly with the parent company...it adds a layer of support that we hadn't had before."

- Eastern Dealer, Mid-Atlantic

"You're not going to find many who are more respected than Eastern."

- Leading Critical Communications Manufacturer

"They have a passion for the business and the customer. They love the communications industry and they want to do everything in their power to get it right for their dealers and their customers."

- L3Harris, Indirect Channel Manager

"Our speed and ability...are much faster than it was before we had Eastern's support."

- Eastern Dealer, Mid-Atlantic