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Mining

  • Secure, superior communications systems for data delivery from your field assets.
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Overview

In harsh, widespread environments, field connectivity is a must for facilitating continuous SCADA system information delivery and ensuring connectivity to those on the front lines. Eastern Communications is proud to offer world-leading products and services in support of mining communications to facilitate real-time decision making, and the expertise to help retrofit your active legacy system without operational interruption.

Capabilities

Our breadth of capabilities offers full-service solutions for the mining industry. From individual subscribers to full system upgrades and long-term managed support, our expert team stops at nothing to ensure full communication reliability.

MANAGED & SUPPORT SERVICES

Eastern’s customer-specific coverage levels range from basic device replacement to full scale, 24/7/365 on-site response plans. When handling mining communications, Eastern is your “easy button,” providing expert maintenance solutions tailored to your specific needs.

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ENGINEERING & SYSTEM DESIGN

In the technically demanding realm of mission critical communications, Eastern is recognized as one of the premier service providers in the United States. Whether leveraging our niche expertise to tackle an unsolvable RF challenges on legacy systems, or collaborating to develop an uninterrupted path towards upgrade, Eastern is there for our mining partners.

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IMPLEMENTATION ASSURANCE

Whether working directly with large mines, or supporting our dealers who are service their local mines, we regularly serve as a technical backstop for our customers, helping them take on increasingly larger and more complex challenges on their own, developing stronger in-house expertise while ensuring mission success along the way.

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Cybersecurity Support Services

As increasingly interconnected systems process ever growing data streams, there is no one blanket solution for cybersecurity. Eastern stands ready to harden your network specifically against RF-enabled cyberattacks, with ongoing monitoring and quarterly update services to help ensure defense in depth from a wireless perspective against malicious activity.

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Products

Our partners in mining have access to industry-leading products and systems specifically tailored to in-mine connectivity. Whether you need the most cutting-edge technology in the industry or a more budget-friendly solution, all of Eastern’s products are supported by our expert team with your operational success and readiness in mind.

Where We Work

Eastern's exclusive channel partners comprise our primary dealer network, and we serve customers nationally with our extensive network of partners. Wherever your communication needs exist in the United States, Eastern and our team of partners stand ready to provide technical expertise and localized, on-site support.

Eastern Communications Service Center
Channel Partner Service Center

Need a better communications solution? We hear you.

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"Eastern is incredibly responsive and reliable. When we call needing a quote or with a technical problem, we get someone on the phone right away or a call back from the engineering team within 10 minutes."

- Eastern Dealer, Northeast US

"They're an advocate voice on our side...and we trust Eastern to keep our commercial proprietary information secure."

- Eastern Dealer, Southeastern US

"Eastern's entire team knows their systems and product lines inside and out, and it gives you incredible security in the partnership."

- Leading RF Infrastructure Manufacturer

"Eastern will never leave you hanging - they are always willing to solve a problem together. They have a phenomenal team...with the same mindset - get the job done - do it right."

- Eastern Dealer, Northeast US

"Eastern has a breadth of experience with vendors in the industry - be it radio system manufacturers, radio providers, filtering products - and that depth...allows them to bring that as a value-add to their clients."

- Eastern Dealer, Southeastern US

"When [we partnered with Eastern as a dealer]...our business increased tremendously when we didn't have to deal directly with the parent company...it adds a layer of support that we hadn't had before."

- Eastern Dealer, Mid-Atlantic

"You're not going to find many who are more respected than Eastern."

- Leading Critical Communications Manufacturer

"They have a passion for the business and the customer. They love the communications industry and they want to do everything in their power to get it right for their dealers and their customers."

- L3Harris, Indirect Channel Manager

"Our speed and ability...are much faster than it was before we had Eastern's support."

- Eastern Dealer, Mid-Atlantic